Shipping Policy

At createmyframe.com, we are committed to delivering your custom photo frames promptly and securely. This Shipping Policy outlines our shipping procedures, delivery times, and other important details regarding the shipping of your orders.

Shipping Timeframe:

Minimum Delivery Time: 3 business days
Maximum Delivery Time: 9 business days

Please note that the delivery time may vary depending on your location and other external factors. We strive to process and ship all orders as quickly as possible to ensure timely delivery.

Order Processing:

Order Confirmation:

Once you place an order, you will receive an order confirmation email with your order details.

Order Processing:

Orders are typically processed within 1-2 business days. During peak periods or holidays, processing times may be slightly longer.

Shipping Methods:

We use reliable courier services to ensure the safe and timely delivery of your orders.
You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Charges:

Shipping charges are calculated based on the weight and dimensions of the package, as well as the delivery location.
The applicable shipping charges will be displayed at checkout before you complete your purchase.

Delivery Information:

Delivery Address:

Please ensure that your delivery address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Delivery Attempts:

Our courier partners will make multiple delivery attempts if you are not available to receive the package. Please ensure someone is available to receive the package at the delivery address.

Package Handling:

Upon receiving your package, please inspect it for any damage. If you notice any damage, please contact our customer service team immediately.

Shipping Restrictions:

We currently ship only within India. International shipping is not available at this time.

Delayed or Lost Shipments:

In rare cases, there may be delays due to unforeseen circumstances. If your order is delayed beyond the maximum delivery time of 9 business days, please contact our customer service team for assistance.
If your package is lost in transit, we will work with our courier partners to locate the package and ensure it is delivered to you. If the package cannot be located, we will issue a replacement or a refund as per your preference.